How Do I Upload a Cred Card Statement for Amazon

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Frequently Asked Questions

  • Why do I come across multiple charges for the same corporeality?
  • Why do I see multiple charges for unlike amounts, when I only placed i guild?
  • I don't recognize this charge on my bill. What should I do?
  • What is this $1.00 accuse on my statement?
  • Why did my credit menu authorization neglect?
  • How can I recognize an Amazon Payments charge on my credit card statement?

Why do I see multiple charges for the same corporeality?

When you identify an order with Amazon Payments, we may contact your credit card'southward issuing banking concern to ostend that your credit bill of fare has a valid number and has not been reported every bit lost or stolen. This request is communicated every bit a full authority for the amount of the purchase to your issuing depository financial institution.

However, we do not really proceed with the accuse at that time. This is simply i of the security measures nosotros apply to protect our customers.

Occasionally, a bank may concord the actress authorization on a client's carte. Some banks may concord these authorizations for up to seven-ten business days. You will need to contact your bank if you want to accept this dominance removed.

Why do I see multiple charges for different amounts, when I only placed ane order?

Even though you lot placed a single lodge on the seller'southward website, your purchase may be dissever into multiple shipments or even multiple orders. Because nosotros accuse for items when they are shipped, this tin result in multiple charges; however, the total amount charged will add up to the amount displayed when you placed your society.

Some sellers enquire Amazon to fulfill (send) their orders; in these cases, we stock these items ("Amazon-fulfilled orders") at several unlike fulfillment centers around the country. When these items are in stock at unlike fulfillment centers, nosotros may send your order in separate shipments to make sure you become your items every bit apace as possible.

The lodge summary in Your Business relationship will evidence you the amount charged for each shipment, equally well as the total charged per guild.

I don't recognize this charge on my bill. What should I do?

We take accuse inquiries seriously and are happy to work with your bank to resolve this issue. All the same, before contacting us, please consider the post-obit common scenarios, in example this charge resulted from one of these situations:

  • Practise yous have a son or daughter away at school who is authorized to use the card? Have you asked them about this charge?
  • Do yous have a spouse, friend, relative, or co-worker who has access to your card number and may have placed an social club?
  • Did you send a souvenir to someone recently?
  • Did you place an order in the past for a dorsum-ordered item? Perchance information technology was just recently shipped.

Nosotros ask that you check with the other authorized users of the carte or view the Your Account page to review your complete gild history.

If the charge is not explained by whatever of these situations, please fax (or have your issuing banking concern fax) the following data to us at 1-304-781-4960:

  • Complete credit bill of fare number
  • Appointment of charge
  • Amount of charge
  • Contact phone for your issuing depository financial institution (the price-free number on your credit menu is sufficient)
  • Your name, electronic mail address, and fax number or phone number

Delight do non send your credit card number via email, as this is not a secure transmission method.

What is this $one.00 charge on my statement?

When you lot place your first lodge with usa, nosotros may contact your credit card's issuing depository financial institution to ostend that your credit bill of fare is a valid number, and has non been reported as lost or stolen. This asking is communicated equally a $1.00 authorization.

Notwithstanding, we do not actually continue with the charge. This is simply one of the security measures we use to protect our customers.

Why did my credit card potency fail?

Sometimes a request for credit carte du jour authorization fails one time or twice before the card is finally authorized. We will send y'all an email if we experience difficulties in authorizing your credit card.

Y'all are always welcome to submit new credit carte information to us for a particular order, provided that the club has not yet entered the shipping process. To do this, visit Your Account and select the link to "Modify payment method."

How can I recognize an Amazon Payments accuse on my credit card argument?

Payments you make using Amazon Payments are identified on your credit card argument in various ways. In full general, you volition see the accuse paid to "AMZN.COM/PMTS".

If you pay past Visa

If you pay past Visa, your bill will announced as follows:

If you lot pay by Mastercard

If you lot pay by Mastercard, your neb will appear equally follows:

If you pay past Observe

If you pay by Find, your bill will announced as follows:

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Source: https://pay.amazon.com/help/69871

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